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You know the rule: satisfy
the customer the first time or you won't likely get another chance. Period.
Canadaplus.com's integrated
parcel logistics service and international marketing consultancy allows you to
provide previously unimagined levels of customer service. The result: exceptional
customer satisfaction and the prospect of significant repeat business.
We recently commissioned an independent survey of Canadian online consumer preferences.
The study confirmed other published findings in identifying five reasons why Canadians
don't shop at U.S. websites:
1. U.S. exchange rate too
high
2. Shipping charges too high
3. Don't like dealing with customs/duties/taxes
4. Prefer to shop Canadian
5. Returns/exchanges are difficult
While canadaplus.com can't
affect the exchange rate, we do positively affect all the other key factors that
online consumers identified as most important. With canadaplus.com,
*
You offer a more cost-effective shipping option
* You charge minimum duties and taxes, not an assumed average
* Duties/taxes are added at time of sale, no COD surprises
* Returns and exchanges are greatly simplified. It's almost like the border doesn't
exist any more.
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